Terms of Service

This website is operated by FAAFO UK Creative Solutions Ltd (company number 15563145), a company registered in England and Wales with its registered office at 5 Brayford Square, London, E1 0SG, United Kingdom. You can contact us at hey@faafo.uk.

You may use this site for lawful purposes only. In particular, you agree not to:

• use the site in any way that breaches applicable law or regulation;
• attempt to gain unauthorised access to the site, its servers or any connected systems;
• introduce malware or otherwise interfere with the site's operation; or
• scrape, copy or harvest content or data from the site without our permission.

We work to keep the site available and up to date, but we provide it on an “as is” and “as available” basis. We may change, suspend or withdraw all or part of the site at any time without notice, and we do not guarantee it will always be available, uninterrupted or error free.

All content on this site — including text, graphics, logos, branding, images and design — is owned by or licensed to FAAFO UK Creative Solutions Ltd and is protected by intellectual property laws. The FAAFO name and logo are our trade marks. You may view and print pages for your own reference, but you may not copy, reproduce, republish or exploit any content without our prior written permission.

The content on this site is provided for general information about our services. It does not constitute professional, marketing or legal advice, and you should not rely on it as such. While we take care to keep it accurate, we make no warranties that it is complete or current.

Submitting an enquiry or requesting a quote does not create a binding contract. Any quote or proposal we provide is an invitation to discuss and is subject to a separate written agreement before any work begins. The terms of that agreement, not these website terms, will govern any services we provide to you.

This site links to and uses third party websites and tools, such as our booking and reviews providers. We are not responsible for the content, availability or practices of those third parties, and any use of them is at your own risk and subject to their own terms and privacy notices.

We handle personal data in line with our Privacy & Cookie Policy, which forms part of these terms. Please read it to understand how we use your information.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.

Subject to that, we will not be liable for any loss or damage that is not reasonably foreseeable, or for any loss of profit, business, goodwill or data arising from your use of, or inability to use, the site. If you are a consumer, this does not affect your statutory rights.

We may update these terms from time to time. The version published on this page when you use the site is the version that applies. Please check this page so you are aware of any changes.

These terms, and any dispute arising out of or in connection with them, are governed by the law of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your home jurisdiction.

Questions about these terms can be sent to hey@faafo.uk.